Clear Terms. Better Partnerships.

These Terms & Conditions apply to users of our website and clients engaging SMM Jasoos for professional services. By accessing the website or entering into a service engagement with us, you agree to comply with the terms applicable to that interaction.

A client engagement may also be governed by a proposal, quotation, invoice, statement of work, campaign plan, email confirmation or other written agreement. If specific written commercial terms conflict with these general Terms & Conditions, the specifically agreed terms will ordinarily govern that particular engagement to the extent of the conflict.

SMM Jasoos may provide digital marketing and related professional services based on the requirements and scope agreed with each client.

Any work outside the agreed scope may require a revised timeline, additional fee or separate written approval.

Timely cooperation from the client is important for the successful delivery of services. The client is responsible for providing accurate information, required assets, approvals and authorised access reasonably necessary for the project.

Delays in approvals, access, content, information or other client dependencies may result in corresponding changes to delivery dates or campaign timelines.

Service fees, payment milestones and billing arrangements will be communicated through the applicable proposal, quotation, invoice or written agreement.

Unless otherwise agreed in writing, commencement or continuation of work may be conditional upon receipt of amounts due. SMM Jasoos may pause services where invoices remain unpaid after the applicable due date.

Unless expressly stated otherwise in writing, advertising spend is separate from SMM Jasoos service or management fees.

Advertising budgets may be paid directly to the relevant advertising platform or handled in another manner specifically agreed with the client.

Hosting, domains, premium plugins, software subscriptions, messaging charges, APIs, stock assets and other external costs are not included unless expressly identified as included in the applicable package or proposal.

Where client approval is part of the agreed workflow, the client should review creatives, copy, websites, campaign materials or other deliverables before publication or launch.

Revision rounds, if included, are limited to the scope specified in the relevant package or proposal. Material changes in direction, repeated revisions or requests beyond the agreed deliverables may be treated as additional work.

Once the client approves content or instructs us to publish, launch or implement it, SMM Jasoos may rely on that approval in proceeding with the work.

SMM Jasoos provides strategy, execution and optimisation services designed to support client marketing objectives. However, advertising and business performance depend on numerous factors outside our direct control.

Results may be affected by the client's offer, pricing, website, sales process, competition, market conditions, audience demand, budget, seasonality, creative performance, platform algorithms and other external variables.

Our services may rely on third-party advertising, social media, hosting, analytics, messaging, software, payment or technology providers.

Those providers operate under their own policies, systems and terms. Features, pricing, approvals, algorithms, availability and platform rules may change without our control.

SMM Jasoos is not responsible for a third-party platform's independent decisions, outages, policy changes, rejected advertisements, restricted accounts, suspensions or other actions outside our reasonable control.

Each party retains ownership of intellectual property, trademarks, materials and assets it owned before the engagement or developed independently of it.

Subject to full payment and the applicable project agreement, rights in final client-specific deliverables may be assigned or licensed to the client as specified in the agreed scope.

SMM Jasoos retains ownership of its pre-existing methods, systems, know-how, reusable components, templates, processes, concepts and internal tools unless expressly agreed otherwise in writing.

Third-party fonts, plugins, software, stock assets, themes and other licensed materials remain subject to the rights and licence conditions of their respective owners.

Each party should treat non-public business, campaign, commercial, account and operational information received from the other party as confidential where its nature reasonably indicates confidentiality.

Confidential information may be used as reasonably necessary to perform or receive the agreed services and may be disclosed where authorised, required by law, or reasonably necessary to professional advisers or service providers subject to appropriate obligations.

Cancellation and refund rights depend on the applicable service, work already performed, committed resources, third-party expenses and the terms stated in the relevant proposal or agreement.

Unless otherwise agreed or required by applicable law, amounts relating to work already completed, resources already committed, setup work, consumed services or non-refundable third-party costs may not be refundable.

Recurring services may require advance notice for cancellation where specified in the applicable agreement. Cancellation does not remove the client's obligation to pay amounts already due for services performed or authorised costs incurred.

SMM Jasoos may pause or terminate an engagement where reasonably necessary, including for material non-payment, unlawful requests, misuse of services, serious breach of agreed terms, security concerns, abusive conduct or circumstances that make continued delivery impracticable.

Where reasonably possible, we may communicate the issue and provide an opportunity to resolve it before termination, depending on the nature and seriousness of the matter.

To the maximum extent permitted by applicable law, SMM Jasoos will not be liable for indirect, incidental, special, punitive or consequential losses arising from the use of our website or services, including loss of anticipated profits, revenue, opportunities, goodwill or data, except where such limitation is prohibited by law.

To the extent permitted by applicable law, SMM Jasoos' aggregate liability arising from a particular paid engagement will not exceed the service fees actually paid to SMM Jasoos for the service giving rise to the claim during the period specified in the applicable agreement, or where no period is specified, the fees directly attributable to that engagement.

To the extent permitted by applicable law, the client is responsible for claims arising from materials, instructions, products, services, representations or data supplied by the client where the claim results from the client's infringement of third-party rights, unlawful conduct or material breach of these Terms.

Any indemnification obligations will be subject to the applicable agreement and law, including reasonable notice and cooperation in relation to the relevant claim.

Website projects are delivered according to the agreed specifications, functionality, platform and revision scope. Additional features or material changes requested after approval may require additional fees and time.

Unless expressly included, ongoing hosting, domain renewal, maintenance, premium licences, third-party subscriptions, security monitoring, content updates and future technical support are separate from the original development fee.

The client is responsible for reviewing final content, business information, pricing, claims, policies and functionality before launch and for maintaining appropriate legal notices for its own business.

Information collected through our website and business interactions is handled according to our Privacy Policy and applicable requirements.

Where a client provides personal information, leads, customer lists or similar data for marketing activities, the client is responsible for ensuring it has the appropriate authority, permissions and lawful basis to provide and instruct the use of that information.

Clients should use secure platform-based permissions and authorised account access where available instead of unnecessarily sharing sensitive credentials.

Neither party will be responsible for delay or failure to perform obligations to the extent caused by events beyond its reasonable control, which may include major internet or infrastructure outages, natural disasters, government actions, widespread platform failures, civil disturbances or other comparable events.

The affected party should make reasonable efforts to minimise disruption and resume performance when reasonably possible.

We may update these Terms & Conditions from time to time to reflect changes in our services, operations, technologies or applicable requirements.

The latest version may be published on this page with an updated effective date. Changes affecting an existing contracted engagement will be subject to the applicable agreement and law.

These Terms & Conditions are intended to be governed by the laws of India, subject to any mandatory legal rights or requirements that apply to the relevant transaction.

The parties should first attempt in good faith to resolve a dispute through direct communication before pursuing formal remedies.

If you have questions about these Terms & Conditions, a service proposal, payment term or client engagement, contact SMM Jasoos before purchasing or continuing with the relevant service.